CLIENT SERVICE ASSOCIATE (Chinese Speaking) (TT24916) [Dist 1 - HCM]

【Job Summary】
- Responsible for connecting clients with industry experts. Your role involves understanding clients' needs and identifying the right experts to meet them. Juggling multiple projects will help you develop essential skills in sales, time management, negotiation, and professional communication

【Main responsibilities】
- Reviewing client project briefs to understand their knowledge gaps and conducting high-level industry and company research to identify relevant experts.
- Utilizing phone, LinkedIn, and email outreach to engage with industry experts.
- Screening experts to assess their suitability and relevance, focusing on quality.
- Scheduling interviews between clients and experts and ensuring client satisfaction throughout the process.

【Company/Job Attraction】
- The opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time, and project management.
- Learning and Development programs including but not limited to our onboarding boot camp, Mini-MBA program, and step-up programs.
- Be part of a creative, entrepreneurial, and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement.

[MUST]
- Bachelor's degree or equivalent qualification.
- 0-3 years of work experience in client service or related roles
- Fluency in English; HSK5 and above proficiency in Chinese is essential.

[PREFER]
- Strong communication and interpersonal skills.
- Ability to perform high-level research and critical thinking.
- A client-oriented mindset and passion for delivering quality service.
- Strong organizational skills with the ability to manage multiple projects simultaneously.

*Send CV in English and Chinese