Air Customer Service/ Documentation (8 Month Contract)

As part of the Customer Service team, you will look after Export Airfreight. This Junior role is day to day operations.

The duties are not limited to the below:

• Complete the daily processing of all export bookings with Clients/Oversea offices

• Work closely with terminal/ nominated agent/transport provider, other departments…

• Manage data input in system and timely complete documents, billing, invoicing,…

• Ensure the dispatch of airfreight in accordance with airline/terminal requirements.

• Play an integral part to liaise with internal/external customers to ensure outstanding customer services.

• Other tasks as per supervisor’s request.

• Excellent phone manner and written communication skills in English

• Have an intermediate skill level in MS Excel & Word.

• Have good data entry skill, the ability to learn systems quickly

• Strong attention to detail

• Effective time management

• Personal integrity and honesty

• Fresh graduate is considered to accept

It is an opportunity for someone to get into the freight forwarding industry to join a young and friendly team.

If you are adaptable and keen to be part of a team with a positive culture environment and supportive management, we would love to hear from you – Apply now.