After-Sales Operations Manager (Automotive)

Dream Job Alert! Become an After-Sales Operations Manager (Automotive, ID 19363) at a foreign-invested company and earn $1.800/month:

• Manage and support dealer service operations to achieve business and KPI targets.
• Monitor dealer performance, implement SOPs, and ensure service quality improvement.
• Act as a liaison between Companyand dealers for all after-sales service matters.
• Conduct training for dealer service teams to enhance skills and productivity.
• Lead improvement projects (Kaizen, 5S, CSI, productivity) across dealer networks.
• Supervise and guide 7 staff members.
• Prepare regular management reports and ensure compliance with company policies.
• Collaborate with other departments to promote Total Support (TS) and Customer Support (CS) activities.

• Male/Female, from 37 years old.
• Bachelor’s degree in Business, Economics, or Automotive Engineering.
• Minimum 3–5 years of experience in Service Management or After-Sales Operations (automotive industry preferred).
• Strong knowledge of service KPIs, CSI, and dealer operations.
• Experience in Kaizen, process improvement, or dealer development is a plus.
• Good at English