Việc làm Tour Director - Headhunter Vietnam Hrchannels.com

Tour Director

Headhunter Vietnam Hrchannels.com
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Thông Tin Chung

Loại hình:
Toàn thời gian
Vị trí/chức vụ:
Giám Đốc Và Cấp Cao Hơn
Yêu cầu bằng cấp:
Đại Học
Ngày đăng tuyển:
15/09/2025
Yêu cầu kinh nghiệm:
7 - 10 năm
Số lượng tuyển:
1
Yêu cầu ngôn ngữ:
Tiếng Anh
Yêu cầu độ tuổi:
30 - 38
Địa điểm làm việc:
Hồ Chí Minh, Bình Dương, Đồng Nai
1. Hồ Chí Minh
2. Bình Dương
3. Đồng Nai
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Chi Tiết Công Việc

Mô tả công việc:

We are recruiting Tour Director (ID 18247) for a Travel company. Salary up to $2400/month.
  • Ensure customer satisfaction and loyalty, with a minimum rate of 90% satisfied and returning customers by maintaining premium service quality, handling issues promptly, and continuously enhancing the customer experience.
  • Effectively support financial and business operations, including budget management, cost control, and revenue optimization from visa and flight ticket services, with a minimum FIT conversion rate of 60%.
  • Develop and maintain a professional operations team through regular training programs, succession planning, and clear KPI establishment to enhance staff capabilities and performance.
  • Demonstrate comprehensive competency in tour operations, including in-depth knowledge of hotels, transportation, visas, flight tickets, tour activities, SOPs, and crisis management to ensure smooth and consistent operations.
  • Develop and implement effective crisis management procedures to prepare the company for unexpected situations and ensure business continuity.
  • Maintain and grow strategic relationships, negotiating effectively with domestic and international suppliers and partners to bring optimal benefits to the company and its customers.
  • Adapt flexibly to industry changes and innovations, staying updated with trends, technologies, and new regulations to maintain competitiveness and sustainable operations.
  • Promote internal collaboration, working closely with other departments to synchronize processes, optimize costs, and develop travel products that meet market demands.

Yêu cầu công việc:

  • Male or female, aged 30–38
  • Bachelor’s degree or higher in Tourism, Business Administration, Travel and Tourism Management, or related fields.
  • Minimum of 8 years of experience in the travel and tourism industry, with at least 3 years in a management or senior operations role.
  • Hands-on experience in tour operations, working with service providers, and handling emergencies during tours.
  • Comprehensive knowledge of tour services including hotels, transportation, visas, flight tickets, SOP processes, and tour guide operations.
  • Able to work under high pressure and willing to travel for business.
  • Good English proficiency.

Quyền lợi được hưởng:

  • Salary: $2400++
  • Social Insurance
  • Training and Development Program
  • Salary Review/Annual Salary Increase
  • Other benefits discussed during the interview

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