Technical Support/ Call Center/ Chăm Sóc Khách Hàng
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Mức lương: Từ 12 triệu VNĐ
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Hạn nộp: 08/10/2025
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Địa điểm:
Hồ Chí Minh
Công Ty TNHH Enrich Management System
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CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?
Chi Tiết Công Việc
Mô tả công việc:
- Answer incoming calls and address customer inquiries in both English and Vietnamese.
- Provide technical support and customer care to mostly owners of nail salons establishments across the US.
- Receive and respond to customer's feedback.
- Identifying and assessing customer needs to achieve satisfaction.
- Resolve customer issues and complaints promptly, professionally, and politely.
- Assist other departments within the company as needed.
- Working time: Night shift, 40h/week, from 21:00 to 6:00
Yêu cầu công việc:
- Degree: College.
- Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5 - 6.5 or equivalent).
- Understanding networking, including setting up routers, modems, and reserved Ips.
- Understanding networking, including setting up routers, modems, and reserved Ips.
- Experienced in customer care or call center is an advantage
- Empathy, patience, problem-solving skills, and the ability to work well in a team environment.
- Haveresponsibility, adaptability, and the ability to handle work pressure
Quyền lợi được hưởng:
- Probationary salary: 10,200,000 VND/month
- Full salary: 12,000,000 VND/month
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
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Công Ty TNHH Enrich Management System
