Senior Account

1. Client Management

• Understand client needs, respond promptly, and provide strategic recommendations.
• Build and nurture long-term client relationships through trust, transparency, and results.
• Address client concerns with tact and professionalism, providing timely and appropriate solutions.

2. Project Planning & Execution

• Collaborate with Planners to develop and execute detailed digital marketing plans for clients.
• Oversee end-to-end campaign implementation across platforms like Google Ads, Facebook Ads, TikTok Ads, etc.
• Analyze campaign performance reports and identify actionable insights to improve outcomes.

3. Campaign Management

• Coordinate with internal teams and other stakeholders to ensure campaigns are on track in terms of timeline, budget, and KPI delivery.
• Proactively identify risks, propose solutions, and maintain a positive team spirit.
• Maintain clear documentation and communication throughout the project lifecycle.
• Monitor project budgets to ensure cost-efficiency while maximizing campaign performance.

4. Reporting
Report directly to the Account Manager/Account Lead with timely updates on project status and performance.

Experience: 3+ years in digital marketing or project/account management, preferably in a marketing agency.
Education: Bachelor's degree in Marketing, Business, Communication, or related fields.
Languages: English communication is a plus.

Essential Skills for Agency Account Executives:
Strong verbal and written communication for both client-facing and internal coordination.
Effective time management, attention to detail, and multi-tasking under tight timelines.
Proficiency in digital platforms (Google Ads, Meta, TikTok) and understanding of performance metrics (CTR, ROAS, etc.).
Ability to interpret reports and translate data into client-friendly insights.
Skilled in writing proposals, project timelines, and performance reports using PowerPoint, Excel.
Client service mindset – proactive, accountable, and relationship-driven.
Competence in project management tools and budget tracking.
Collaborative approach when working with Creative, Media, and Tech teams.
Calm under pressure and solution-oriented when handling campaign changes, client feedback, or internal misalignments.