Sale Assistant (Software Outsourcing)

JOB OVERVIEW
We are looking for a dynamic and proactive Sales Assistant with solid experience in the software outsourcing industry. The role involves supporting the CEO and PMO team with client-facing activities, documentation, and process coordination. This position also acts as a bridge between Sales, PMO, and Delivery teams to ensure smooth operations and excellent client experiences.

We’re seeking someone who is fluent in English, tech-savvy, and capable of suggesting improvements to existing processes while staying detail-oriented and client-focused.

KEY RESPONSIBILITIES

Sales & Client Support

• Assist CEO and PMO team in preparing and managing client-related documents such as contracts, NDAs, SOWs, quotations, etc.
• Draft professional emails, presentations, proposals, and meeting notes.
• Coordinate and schedule meetings, prepare agendas, and follow up on action items.
• Maintain and update client information in CRM and internal trackers.

Client Management

• Serve as a communication bridge between the company and international clients.
• Track client satisfaction, support contract renewals, and help expand ongoing accounts.
• Handle inquiries professionally and follow up on client requests in a timely manner.
• Collaborate with internal teams to ensure smooth project execution and delivery.

Business Development Support & Process Optimization

• Assist with lead generation, proposal writing, and sales documentation for new opportunities.
• Use AI tools to optimize task efficiency and automate document drafting or summarization.
• Proactively suggest improvements to workflows, communication methods, or client processes.
• Support lead nurturing and pre-sales activities that contribute to closing deals.
  

• Minimum 2 years of experience in a software outsourcing company in roles such as Sales Assistant, Account Executive, or Sales Support.
• Excellent English communication skills – both written and verbal.
• Familiar with client-facing documentation: NDAs, MSAs, SOWs, quotations, proposals.
• Proficient in Google Workspace, Microsoft Office, and CRM tools (e.g., HubSpot, Zoho).
• Experienced in using AI tools (ChatGPT, Notion AI, etc.) to draft, summarize, or enhance productivity.
• Highly proactive, dynamic, and able to suggest improvements to streamline work.
• Quick to adapt, eager to learn, with a growth mindset and dedication to quality.
• Able to handle sensitive information with professionalism and discretion.
• Strong organizational skills with the ability to manage multiple tasks at once.