Quản Lý Vận Hành - Operations Manager Ha Noi

Hết hạn trong 11 ngày nữa
Mức lương Thỏa thuận

Chia sẻ

Tính chất công việc

Full-time

Vị trí/chức vụ

Trưởng nhóm/Trưởng phòng

Ngày đăng tuyển

05/06/2024

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Trên 2 năm

Yêu cầu giới tính

N/A

Địa điểm làm việc

⇒ Minh Khai,Hà Nội

Việc làm Hà Nội

Ngành nghề

Quản Lý Sản Xuất , Vận Hành Sản Xuất , Vận Hành/Sản Xuất

Mô tả công việc

Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process;
Daily communication with the client to align expectations;
Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department;
Maintaining the internal moderation calendar for the relevant programs;
Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard;
Ensuring that the external moderation deadlines are met, and requisite material provided;
Maintaining and evaluating assessment procedures including internal and external moderation;
Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.

Yêu cầu công việc

Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 7.0);
1 - 2 years of working experience as an operations manager or equivalent role in a BPO (Business -Process Outsourcing) company. Team size: 80 - 100;
Used to work in a BPO (Business Process Outsourcing) company is preferable;
Have experience working with content management methods and tools;
Experience with Google sheets/documents, have good ability to understand/ process data;
Thrive in a fast-paced content moderation environment;
Analytically-minded and detail-oriented;
Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently;
Are self-starters and have a high degree of personal responsibility;
Demonstrate a positive, can-do, proactive attitude;
Enjoy working and contributing as part of a team;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.

Quyền lợi được hưởng

Salary: Negotiable;
Attractive benefits, international, fun and professional working environment;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Chance to work closely with both experienced Vietnamese and foreign experts;
Continuous and professional training to fully develop your potential;
Flexible working hours, we work 40 hours per week (Monday-Friday);
End-of-year bonus every year;
Lunch allowance and free drinks (coffee, tea, etc);
Health Insurance package;
Social Insurance under Vietnam law;
Annual health check, annual flu vaccination;
Paid leave (12 days/year), sick leave and personal leave.

Mời bạn đến làm việc ở

Công Ty TNHH SGS Việt Nam

Thẩm định/Giám định/Quản lý chất lượng

119 - 121 Võ Văn Tần, P. 6, Q. 3,Tp. Hồ Chí Minh

100-200 nhân viên

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