Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Ngày đăng tuyển
25/04/2024
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Không yêu cầu
Địa điểm làm việc
Observes and patrols pool and enforces safety regulations.
Assists swimmers from water when in danger.
Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.
Knowledgeable of hotel facilities and services to answer guest inquiries.
Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.
Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
Work closely with other departments that are essential to ensuring a positive guest experience.
Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
Must have good understanding of the English language. CPR and First Aide Certified is an added advantage. Excellent customer service skills. Ready to work varied shifts during Weekdays, weekends and holidays.
EDUCATION:
High School diploma or equivalent. Basic Computer knowledge
EXPERIENCE:
Previous experience working as a Pool Guest Attendant or Lifeguard in star hotels.
- Working with expat environment;
- Competitive salary package;
- Health Care and/or Accident Insurance;
- 12 - 18 days of Annual Leave depends on level;
- Uniform Laundry by the Company;
- Daily meals, Officer Check, privileges of using Hotel services,...;
- Others attractive benefits,....;
81 Hoang Duc Luong, An Hai Bac Ward, Son Tra District, Danang City
The story of little salt from the sea: silent but persistent, hidden yet everywhere, day by day, nurture, cultivate and add on the taste of life [Xem thêm]
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