Mô tả công việc
Follow and perform process, works for export shipments:
- Receive booking confirmation, basic information from CS
- Get shipping instruction from customer for HBL issuance and get customer’s confirmation.
- Provide carriers shipping instruction, check draft Master Bill of Lading.
- Filing AMS/ACI/AFR...for US/Canada/Japan shipments.
- Contact the suppliers for invoice, transfer to the accounting department to make payment. Then, process of telex release B/L.
- Request sale team to provide buying rate/ selling rate to make profit statement ( if freehand) and follow guidline (if nomination)
- Transfer documents to the Finance team issue VAT invoices to customers/ agents. AR collection.
- Sending pre-alert to agent. Tracking the shipment, update to related parties and monitor until cargo receipt by cnee at destination.
- Update POL’s shipper arrival date, unloading time and delivery information.
- Solve problems, complaints or dispute if any
- Capturing customers/agents requirements and provide fast response.
- Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
- Making reports
- Complete KPI goals set by the Boards of Directors...
- Other tasks as assigned by the Head of Department and General Director.
Follow and perform process, works for import shipments:
- Receive documents from agents, check and confirm to agents
- Send documents to customers for recheck and get confirmation
- Tracking arrival date, submit manifest on time
- Receive Arrival Notice and Debit Note from Carrier, check and make payment.
- Send Arrival notices to customers
- Issuing/ releasing delivery orders against AR collection and Original Bill of Lading (if any)
- Prepare Container Opening document and handover to Logistics team. Monitor the process of Container Opening.
- Make P/S for the shipment
- Follow until cargo take out of the port.
- For DAP/DDP shipment:
- Monitor and push the Logistics team to handle quickly, avoiding DEM/DET/Storage charge.
- Send Debit Note to agent and follow payment before delivery (COD or Credit facility base on Agency Agreement).
- Solve problems, complaints or dispute if any
- Capturing customers/agents requirements and provide fast response.
- Work closely with other department: Logistics, Finance, Sales, CS.... To enhance the work efficiency
- Making reports
- Complete KPI goals set by the Boards of Directors...
- Other tasks as assigned by the Head of Department and General Director.