Melia Vinpearl Cam Ranh - Guest Relation Officer (Korean Speaking)

Responsibilities:

1. To appear on duty at the time specified on the departmental roster in the company uniform, correctly attired, including name badge.

2. To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

3. To Handle guest luggage by transporting it from the vehicle to the luggage trolley, taking extra care with all luggage handled.

4. To liaise with taxi services to ensure a fast efficient service to hotel guests.

5. Coordinate all traffic flow along the Hotel Driveway.

6. To ensure that the main entrance, Drive way and Car park are kept clear and clean at all times.

7. To recognize regular, return guests, Melia Rewards Guests and VIP's.

8. To have a sound understanding and extensive knowledge of City, providing directions when necessary.

9. To report in the Duty Log daily matters of importance.

10. To perform other duties assigned by the Superiors.

1. College Degree or above

2. Korean - TOPIK 3 - 4 level, written & spoken

3. At least 1 year in international hotels in the GRO position.

• Attractive salary and benefits package.
• Insurance: In addition to health insurance, social insurance, unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
• Get special incentives when using high-class service systems of Vingroup Group such as: Vinpearl, Vinmec, Vinmart, Vinschool, ...
• 13th month salary, and holidays.
• To participate in any Training/Developments schemes as recommended by senior management.
• .....