Lễ Tân (Khu Căn Hộ Dịch Vụ)

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Yêu cầu bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Dưới 1 năm

Ngày đăng tuyển

20/08/2024

Yêu cầu giới tính

N/A

Ngành nghề

Hành Chính/Văn Phòng , Chăm Sóc Khách Hàng

Kĩ năng

Lễ Tân (Receptionist) , Chăm Sóc Khách Hàng

Địa điểm làm việc

- 102 Nguyễn Lương Bằng,Hồ Chí Minh

Mô tả công việc

Carry out check - in and check – out process.
Update occupancy & unit status details on the computer system, giving copies to authorized parties.
Check and register any tenant’s visitors, ensuring that the necessary details are obtained, i.e., passport, ID card, etc.
Receive all complaints / requests from tenants and forward to relevant departments or report directly to Line Manager. Keep tracking of the cases until it is resolved.
Answer the telephone promptly and clearly in a courteous and friendly manner.
Follow up, record, read, process information within authority and keep the FO Logbook up to date daily.
Prepare any key cards for the next day’s tenant arrivals
Receive tenant’s payment and issue a proper receipt
Perform other tasks as requested by Line Manager.

Proficient in English, fluent communication skills
Graduated from college/university in related field
Have more than 6 months experience in similar role is an advantage
Able to work in shifts: Shift 1: 6am-2pm, Shift 2: 2pm-10pm, or Shift 3: 10pm-6am (if required)