Hygiene Specialist

This is a great role for the right person to join a truly dynamic business and very focused team. AIM is enjoying great success, by providing expertise, value and service to their customers, and by being very different from their competition.

* Department: I&L Division specialized in:

• Hygiene Chemical Solutions
• Cleaning Tools
• Air Diffuser Systems/ Air Care
• Washrooms Hygiene Management Services

* Performance Objectives

1. Manage service and maintain excellent relationships to assigned accounts

• Conduct periodical service calls:
• Check all schedules for your accounts – TCS (Technical Service Staff)
  • Send monthly schedule to Diversey – Only Diversey accounts
• Check the output tech service
  • Review the output
  • Send the output
  • Summarize actions, solutions, advice
• Communicate directly with client to solve any issues

2. Ensure all outstanding issue with clients are being handled by team

• Conduct refresh training as per agreed commitment in contract
  • Training attendance
  • Training evaluation
• Conduct Management Reviews periodical basis – as per contract commitments and following AIM formats

3. New account implementation: Prepare implementation plan

• Manage, following matrix orgo, successful implementation of new account
• Prepare Proposed Cleaning procedures (Wall charts, job cards etc.)
• Prepare training material
• Coordinate dispenser installation with Technical Service
• Conduct the training and implementation
• Ensure all mandatory sign offs are performed with client, filed and uploaded to CRM

4. Collaborate with Business Development (BD):

• Consult on Surveys performed by BD
• Support complex survey and audit new accounts
• Consult on product strategy if required
• Consult on trials if required

***Requirements:

• Minimum 03 - year industry related experience in food service and/ or laundry and/ or, housekeeping and or hospitality is required
• Confident - you should be confident to talk to Head Chefs, Managers and business decision makers
• Degree preferably business or technical/industrial engineering or hospitality
• Good interpersonal skills
• Good communication skills in both English and Vietnamese
• Willing to travel

***What we offer:

• Competitive salary + monthly bonus + 13th salary
• An open and dynamic English working environment & promotion opportunities
• Great chance to develop through on-the-job training method
• Carve out a long term, advanced career path in account management, consulting, or management
• Plan and manage your schedule in a flexible, independent work environment that allows you to excel
• Grow your income as you manage your accounts

Ngành nghề: Nhà hàng / Khách sạn, Hóa học, Thực phẩm & Đồ uống

Kinh nghiệm: 2 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh