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1) Office Administration
• Handle incoming calls and attend to visitors.
• Responsible for maintaining up-to-date employee contacts and employee records.
• Make travel arrangements including air tickets, accommodation, transportation and visas application for staff when needed.
• Provide office administrative support to ensure smooth running of the representative office including manage office supplies, stationeries, incoming mails/ correspondence, and vehicle administration.
• In charge of office facilities including renewal of office space, maintenance of office, and utilities like power and water supply, etc.
• Do searching/ dealing with vendors (price/ contract/ invoice etc)
• Provide the pantry with a variety of snacks and coffee within budget.
• Assist in the application of all required licenses for business operations in Vietnam.
• Review and update forms, letters and administration templates when required.
• Prepare and issue related letters to staff.
• Act as a bridge between the office and external stakeholders such as auditors, custom brokers, government departments for work like work permit application etc. and assist with the filing of claims.
• Translate all document/ materials from English to Vietnamese when required.
• Assist Singapore office with administrative duties when assigned.
• Any other ad hoc administrative duties as assign by the Supervisor/Manager.
2) Recruitment
• Support recruitment through posting vacancies on various recruitment platforms and manage responses to candidates.
• Schedule and conduct initial screening interviews for shortlisted candidates.
• Extend job offer to candidates.
• Update employee job descriptions as and when needed.
3) Onboarding/ Offboarding
• Conduct new employee onboarding process for new hires, including orientation and training.
• Coordinate offboarding activities, including exit interview and necessary paperwork.
4) Employee Data Management
• Maintain accurate employee records, both hard copy and electronic, ensuring timely updates and corrections.
• Manage employee annual leave records and coordinate with service agency for updates and compliance with Compensation & Benefits (C&B) policies and procedures.
• Prepare and handle procedures related to employment contracts, social insurance, health insurance, PIT registration and related employee documentation in compliance with labour law.
• Monitor and review the monthly and periodic labour reports and operational report provided by service agency before submitting to government authorities.
• Prepare and support in organizing annual health check-ups and documentation as required in labour law.
• Draff internal document including the employee handbook and internal labour rules.
5) Compensation & Monthly Payroll Processing
• Prepare employee’s salary proposal for approval.
• Support in annual salary review exercise.
• Stay abreast of local employment regulations and adjust employee
Educational & Professional Qualifications
• Minimum Diploma & above
• Proficiency in English and Vietnamese (both written and verbal) to ensure seamless communication with our stakeholders.
• Proficiency in using Microsoft Office applications (Outlook, Word, Excel, PowerPoint etc.)
Relevant Experience
• Minimum 2 years of experience with similar capacity in recycling or adjacent industries preferred.
Personal Characteristics & Behaviours
• Demonstrate excellent teamwork abilities, possessing strong interpersonal skills to effectively engage and collaborate with colleagues in achieving the shared goals.
• Ability to work independently and as part of a team.
• Self-starter with the initiative to get work done.
• Meticulous and attentive to details.
• Possess good interpersonal and communication skills.
• Adaptable and flexible, responsive to market fluctuations and changing trading conditions.
Performance bonus according to Company's policy
12-15 days for annual leave and other paid leaves
Opportunity for overseas training
when necessary.
• Yearly review and renewal of employee related insurances.
• Drive employee engagement programs.
• Any other human resources duties as assigned by the supervisor.
6) Payment and Petty cash management
• Prepare/ manage regular office expenses (courier, office rental, maintenance, utilities, office supplies and other related costs)
• Request payments related to office costs to Finance Department timely and properly.
• Provide guidelines for expense claims, ensuring budget compliance and obtaining necessary approvals.
• Handle petty cash and accurate recording.
• Coordinate scanning and sending of payment vouchers to Headquarters for validation.
• Assist in liaising with banks for payment transactions including expense and salary payments with approval from the headquarter.
7) Trading Assistance
• Assisting Trader in and managing transactions per below:
- Email request to Finance department regarding payment and invoice to customers timely and accurately.
- Managing documentation and compliance requirements including trade confirmation, certification of analysis, packing list and shipment schedules for trading activities.
- Assist in sending email for counterparties contracts, invoices and payment advice.
• Preparation of sales and purchase contracts for suppliers and buyers.
• Assist with updating and maintaining any spreadsheet, databases and distribution of up-to-date information on all trading activities to share folder and other appropriate personnel.
• Cash flow planning providing Trader’s guidance.
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