Food & Beverage Director

La Table Hanoia is seeking a strategic and dynamic Food & Beverage Director (FBD) to lead our F&B operations—restaurant, bar, banquets & culinary functions. You will ensure outstanding guest experiences, high service and quality standards, and operational excellence in line with our brand’s vision.

Key Responsibilities:

• Oversee daily operations across all F&B outlets; ensure smooth coordination between kitchen, service, and event teams.

• Collaborate with the Executive Chef to design menus, beverage & wine lists, pricing strategies; maintain food quality, consistency, hygiene, and innovation.

• Drive business growth through market analysis, strategic planning, KPI setting, cross selling/upselling, and new service concepts.

• Deliver exceptional luxury service—especially for VIP guests—and handle feedback and guest recovery proactively.

• Develop and implement CRM strategies to build guest loyalty and repeat business.

• Lead, train, and motivate a high-performing F&B team; manage performance evaluations and discipline where needed.

• Manage budgeting, cost control (food, beverage, labor), inventory & supplier relations. Leverage technology to improve operations.

Employee Benefits Overview

• Competitive Salary package + Commission

• Full Insurance Coverage: Social, Health, Unemployment, and Additional Health Insurance & 24/7 Accident Insurance Package fully paid

• Bonuses & Incentives:

o National Day (2/9) Bonus

o 13th-Month Salary

o Annual Performance-Based Bonus

o Annual Salary Review

• Daily Benefits:

o Canteen Meal, Duty Meal and Parking Provided

• Work Tools & Support:

o Company-Provided Laptop

o Mobile Phone Allowance

• Leave & Holidays:

o Annual Paid Leave

o Sick Leave

o Other Statutory Holidays

• Work Environment:

o Supportive, Dynamic, and Professional Workplace

o Opportunities to Work on High-Profile Events and with Prestigious Clients

o Team-Building Activities & Internal Recognition Programs

• Learning & Development:

o Professional Training Programs

o Career Development Opportunities

o Clear Career Path with Internal Promotion Opportunities

• Well-being Perks:

o Annual Health Check-up

o Annual Company Holiday Trip

• Employee Discounts:

o 30% Discount on Products/Services from Open Asia Group Brands

Qualifications & Skills

• College degree preferred; Bachelor of Science in Hotel/Restaurant Management or Tourism & Hospitality is a plus.

• Proficiency in computer tools (MS Word, Excel, ERP systems, BI tools, Google Suite).

• Proven experience in a high end restaurant, luxury hotel, or fine dining environment.

• Strong leadership, communication, and analytical skills.

• Expertise in menu development, beverage program, and guest service excellence.

• Solid understanding of finance, budgeting, and cost control.

• Fluent in Vietnamese and English (spoken & written); French is a plus.

• Passion for innovation and delivering world class dining experiences.