Executive Secretary

• Carry out mainly tasks assigned by line manager.
• Handling telephone calls/messages in a timely and professional manner and respond to inquiries from guests via telephone or email, or chat apps.
• Make booking for guests with room, sport activities as golf tournament/ casino…, dinning, transport, banquets…
• Manage guests’ information and profile.
• Accessing to get guests’ information and profile on Patron and Opera software.
• Organize and coordinate tasks for meetings, conferences, set up conference calls and take messages and minutes during meetings, travel arrangements.
• Perform administrative tasks, including filing and photocopying.
• Write emails, memos and letters.
• Implement and/or develop office procedures and record systems.
• Prepare and manage correspondence, reports and documents, maintain schedules and calendars.
• Support to organize internal and external events.
• Welcome guests and initially deal with complains and concerns.
• Offer guests aftersales service and follow up.
• Prepare office equipment, manage office supplies.
• Possible to travel for work in Hotram, Ba Ria Vung Tau when needed.

• BA in Language or Business Industry.
• Fluent English, Korean is a plus.
• Computer skills - advanced level.
• 5 years’ experience in relate job.
• Team player.
• Proactive and self-motivated.
• Excellent telephone manner.
• Adaptable/flexible.
• Able to prioritise workload effectively.
• Attention to detail.
• Calm under pressure.

Ngành nghề: Nhân sự, Dịch vụ khách hàng, Tiếp thị / Marketing

Kinh nghiệm: 3 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh