Doctor Assistant (Trợ Lý Bác Sĩ/ Thư Ký Y Khoa)

• Escort patients to doctor’s rooms & ready patient for treatment;
• Assist doctor during medical examinations;
• Organizing & scheduling appointments;
• Updating & filling out patient’s medical file;
• Give instructions to patients as instructed by doctor;
• Ensure all related reports, information is available in patient’s medical records;
• Keep doctor’s room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required & in accordance with the Clinic’s requirements;
• Process messages from patients & front desk staff to doctors;
• Conduct follow-up phone calls with new patients & when patients do not follow through with the prescribed treatment plan.
• Ability to maintain effective & organized systems to ensure timely patient flow;
• Ad-hoc tasks given by immediate supervisor.

Location:

• Tầng 1 & 2, Toà nhà HDI Tower, 55 Lê Đại Hành, Quận Hai Bà Trưng
• 99, Nguyễn Du, P. Bến Thành, Q.1

This Job Description is not exhaustive of all job tasks, but a guide and tasks may be added or removed by immediate supervisor according to operational requirements of the Company.

• Degree in the relevant field is preferred;
• Minimum 1 to 2 years of relevant working experience;
• Excellent customer service with good communication & interpersonal skills;
• Good problem solving skills & the ability to handle conflicts;
• Ability to work well under pressure & willing to work in shifts & overtime;
• Must be a team player with positive attitude, showing empathy, proactive, flexible, energetic & adaptive to change;
• Able to handle patient’s confidential information in a professional manner;
• Strong organizational & planning skills;
• Proficient in MS Office and patient management software;
• Excellent command of Vietnamese & English, written & spoken, with an additional 3rd language spoken will be an added advantage.

Other Benefit:

• 13th salary
• Performance bonus
• Bao Viet health insurance
• Free treatment at ACC for staff only