Customer Service Intern (Night Shift)
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Mức lương: Đến 8 triệu VNĐ
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Hạn nộp: (Đã hết hạn)
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Địa điểm:
Hồ Chí Minh
Công ty TNHH Tư vấn Innovature
Xem thông tin công tyThông Tin Chung
Chi Tiết Công Việc
Mô tả công việc:
- Support to answer incoming phone calls promptly and professionally during scheduled hours.
- Support to assist clients with inquiries, policy information, claims processing, and other insurance-related matters.
- Support to provide support and guidance to clients through effective communication channels, including phone, email, and company text messaging.
- Maintain accurate and detailed records of client interactions, transactions, and inquiries in the company database.
- Other tasks requested by the manager.
WORK LOCATION:9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC
WORKING HOURS:This position requires direct client interaction within the US, with working hours aligned to US time zone: 11PM – 8AM (Mon – Fri).
Yêu cầu công việc:
WHAT WE ARE LOOKING FOR:
- University student or recent graduate.
- Fluent in both English and Vietnamese, with excellent verbal and written communication skills in both languages.
- A careful and patient person has a service mindset.
- Can work with systems, know how to search and filter data.
Quyền lợi được hưởng:
WHAT WE OFFER:We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
- Attractive internship allowance
- An English-speaking environment
- Opportunity to promote to full-time
At Innovature, we are proud to be an equal opportunities employer.
We believe in making decisions about our employees’ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.
We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.
Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.
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Công ty TNHH Tư vấn Innovature
