Customer Service Executive

Thông Tin Chung

Loại hình:

Toàn thời gian

Vị trí/chức vụ:

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp:

Cao Đẳng

Ngày đăng tuyển:

12/05/2025

Yêu cầu kinh nghiệm:

Trên 1 năm

Yêu cầu ngôn ngữ:

Tiếng Anh

Ngành nghề:

Dịch Vụ Khách Hàng, Bán Hàng Doanh Nghiệp - B2B, Kinh Doanh/Bán Hàng, Chăm Sóc Khách Hàng

Địa điểm làm việc:

Hồ Chí Minh

Aqua 3, vinhome golden river, số 2 Tôn Đức Thắng, Phường Bến Nghé, Quận 1

Follow-up activities and develop business strategies for Savyu’s Merchants
Collect Merchant feedback and common concerns to enhance service excellence
Support IT Team to prioritize and implement Merchant features (MVP mindset)
Collaborate with IT to ensure that solutions meet business needs and requirements
Be proactive to propose ideas to solve any key merchants problems.
Performing requirements analysis and validating user stories for IT Team
Monitoring deliverables and ensuring timely completion of projects
Other tasks as required

Excellent communication skill
Have 1 years experience in business support/ customer success/ business analysis
Preferable at least 1 year of experience in E-Commerce;
Have experience in training, setting up and tracking KPI for team
Good command of English and MS. Office
Experienced in working with retailers/merchants is a plus
Good sense of data comprehension
Ability to work independently in a fast paced environment