Chăm Sóc Khách Hàng Giỏi Tiếng Anh

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings.

As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.

- Answer questions from customers by chatting, emailing, and/or talking on the phone.

- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.

- Cooperate with other staff to solve problems.

- Follow communication procedures, guidelines, and policies.

- Listen and resolve customers’ concerns, issues, and questions to your best ability.

- Prepare customer reports by gathering data collected during customer interactions.

- Refer issues and questions to managers if necessary.

WORKING TIME:

- For DAY SHIFT: you will 5 day working shift a week. Starting from 11AM until 8PM. (Salary from 10 - 11M NET)

- For NIGHT SHIFT: you will 5 night working shift a week. Starting from 8PM until 5AM. (Salary from 12 - 13M NET)

- You will have TWO random days off/week, this will be decided by the company.

- Excellent English communication, speaking confidently and fluently (Clear voice).

- Having at least 1 year of experience in related fields.

- Proactive, helpful, and willing to learn.

- Must work in the office. (No remote and hybrid option)