AVT Sales And Operator Executive

I. SCOPE OF RESPONSIBILITIES

1. Sales tasks:

• Deal with client’s request, designing and consulting travel products to meet client’s satisfaction

• Take care of important, key partners; do customer care and post-service support

• Main Market segment: English speaking clients for all Western and Asia Markets

• Interacts with local travel agents and oversea travel agents.

• Provide service to customers by answering questions, providing information, making referrals and assuring appropriate follow-through and/or resolution

• Establishing the annual and monthly sales objectives/Strategies in relation to the company’s business plan and monitor the progress, reporting on it quarterly.

• To monitor sales and ensure to have product knowledge and access to relevant tools. Propose annual sales and marketing budgets.

• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.

• Update all the tour products on Websites, brochures, flyer …cooperate with Marketing Team to promote all tours to B2B, B2C clients

• Make deposit invoice and tour balance after tour Quotation, responsible to collect money if in cash

• Customers care during the tours running and post tours, cooperate with operation team to deal all the trouble or complaint …

2. Operation work

• Reservation for hotel and create itinerary and local attraction for tour according to meet customers'/ travel agents' requirement

• Responsible for handling inbound calls in a professional and efficient manner in tours sales

• Communicate with staff for special needs for scheduled activities

• Provide general secretarial support in overall office operations, assignments, and projects

• Post information, file documents and maintain paper and computer records management/file systems

• Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials related to sale products

• Coordinate reservations, contracts, and record keeping for tours and facility reservations

• Love to learn and communicate constructively. BE HONEST!

• Responsible experience in responsible tourism is privilege

• Computer literate (Microsoft Word, Excel, mail clients, skype…)

• Great service mind

• Devotion, Enthusiasm, Patience

• Loving to study and to develop social knowledge

• Good health, ready to travel

• Good teamwork

• Good communication with foreigners and partners

• Having care and knowledge of social matters, ecological matters

• Ensure to keep all secrete and company’s profile, contracts, documents… in saved and confidential, if not or sharing to harm the company will be responsible under the law.

Profile requirements:

- Job application

- Curriculum vitae

- ID card (photocopy)

- Passport (photocopy)

- Cover letter or email stating the position you are applying for to the email below

Working Time:

• Working full time 5 days/ week at head office (103 Ba Trieu Street)

• Working time: Mon-Fri: 8:30AM – 12PM, 1:30PM - 6:00PM, 1 last Saturday of the month: 8:30AM - 12:00PM Meeting, review and target for next month

• Saturday afternoon and Sunday are off

WHAT WE CAN OFFER:

• Attractive Salary 12-16 million per month, Commissions, hot revenue, Performance reviews, (Will be discussed at the job offer stage)

• Social insurance after Probation time

• Competitive C&B package (Will be discussed at the job offer stage)

• Working in highly potential environment with various market segments around the world.

• Opportunities to challenge yourself with new markets and management/ leadership roles.

• Being part of the company training and coaching programs.

• Open and supportive working environment.

• Travel inspection trips in Vietnam and Abroad.

• Company trips, team-building activities, and parties quarterly