Account Specialist

Job Overview:

As an Account Specialist at HEDIMA, you will be the central point of coordination for integrated healthcare marketing projects, primarily serving leading multinational pharmaceutical clients. You will oversee project execution, engage with clients to build relationship, and contribute strategically to ensure campaigns are impactful and meet client expectation.

Key Responsibilities:

1. Client Relationship (20%)

• Maintain and develop relationships with assigned clients to ensure long-term engagement and satisfaction
• Receive briefs/feedback on marketing services from clients, clarify project needs, and consult clients on HEDIMA’s solution offerings
• Communicate project progress and key deliverables clearly and professionally.

2. Project Management (60%)

• Lead project timelines, manage internal task allocations, and ensure all deliverables meet deadlines and quality standards
• Collaborate with cross-functional teams (creative, medical, digital, planning) and external vendors (if any) to coordinate seamless execution
• Monitor project budgets, control costs, and ensure financial processes (contracts, cash flow, debt) are completed in coordination with accountant/admin
• Manage documentation, reporting, and progress tracking to ensure successful delivery and client satisfaction.

3. Strategy & Planning (20%)

• Work with planners and medical experts to shape marketing strategies aligned with client goals
• Support in building proposals
• Contribute ideas on new solutions and innovations for HEDIMA’s solution development.

• At least 2–3 years of experience in account in advertising sectors, marketing, or sales
• Strong communication, presentation, and negotiation skills in both Vietnamese and English
• Digital marketing knowledge
• Excellent time management skills
• Client-oriented mindset and ability to work under pressure
• Medical background (Doctor/Pharmacist) or experience in healthcare sector is a plus.