Account Manager

• Project management:
• Responsible for on-time delivery and quality of proposal by ensuring the account team understood the client brief; leading brainstorming sessions to form direction, ideas, and tactics; supporting Account Executives in conducting a detailed analysis of client, products, and target audience; and delivering tailored solutions that meet the client’s specific needs.
• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and within budget while achieving the expected profit for the company.
• Client management:
• Act as a company representative: responsible for developing and maintaining the relationship with the client’s key decision-makers, understanding the client’s needs and objectives, ability to provide insightful advice to senior clients, and promoting the expansion of business.
• Develop new business with existing clients or identify areas to improve sales quotas.
• Build and maintain strong client relationships that will assist in project development and impact future business opportunities.
• Team management:
• Led the account team throughout the end-to-end client-serving process.
• Responsible for planning the team’s plan (quarterly and monthly), monitoring, managing, and ensuring the team’s delivery of the scheduled target.
• Mainly in charge of recruiting and developing Account Executives, providing frequent training and coaching for the team.
• Planning:
• Attend the brainstorming and pitching sections to contribute knowledge and insight to the pitches/ plans (if needed)
• Review plans to drive greater margin and value through innovation and better and different ways of working.
• Allocates team resources to ensure delivery of data and information required for pitches/ plans.

• Background: Digital/ Creative/ Advertising Agency, E-commerce, Marketing.
• At least 3 years of working experience as an Account Manager in a Digital/Media Agency, with at least 1 year of experience in the required position or 3 years of experience in the Account Manager position
• Managed projects of 3 billion/month or more
• Knowledge of Digital Planning and Execution is required
• Knowledge of IMC Planning is required.
• Master’s in Client Service
• Strong project management skills
• Proficient in English

Personality/ Attitude:

• Detailed, meticulous
• Strong ownership and leadership
• Teamwork
• Ambitious and love challenging
• Eager to learn new knowledge