Account Executive

About CREASIA

CREASIA is Vietnam’s leading Sales, Marketing, and Technology Execution Platform, helping global and local brands win at the point of purchase through creative brand experiences, high-performance field execution, and data-driven retail solutions. With data- and technology-enabled omnichannel capabilities across activation, retail merchandising, field auditing, sales operations, and business intelligence, CREASIA delivers measurable and sustainable growth for manufacturers, retailers, and brands. CREASIA is a values-driven organization built on Integrity, Compassion, Excellence, and Innovation, combining creativity, people, and technology to create real business impact.

Job Summary

The Account Executive plays a key supporting role in the project team, ensuring the seamless execution of marketing experience activities for customers in the spirit of Omotenashi — providing exceptional hospitality, attention to detail, and customer satisfaction at every touchpoint.

Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring their needs are met effectively.
• Develop and maintain strong relationships with clients to foster long-term partnerships.
• Regularly communicate with clients to understand their business goals and provide tailored solutions.

Sales & Business Development

• Identify new business opportunities and upsell services to existing clients.
• Develop and execute sales strategies to achieve revenue targets.
• Prepare and deliver compelling sales presentations and proposals.

Campaign Execution & Project Management

• Coordinate with internal teams (creative, operations, and finance) to ensure seamless execution of campaigns.
• Monitor campaign performance, track key metrics, and provide insightful reports to clients.
• Troubleshoot and resolve any campaign-related issues proactively.

Market & Competitor Analysis

• Stay updated on industry trends, market dynamics, and competitor activities.
• Provide strategic insights and recommendations to clients based on market research.
• Contribute to the development of innovative marketing strategies that align with client objectives.

Financial & Administrative Responsibilities

• Manage budgets and ensure cost-effectiveness in campaign execution.
• Negotiate contracts, pricing, and terms with clients to maximize value.
• Ensure timely invoices, payments, and financial reporting.

Key Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1-3 years of experience in account management, sales, or client services (preferably in marketing, trade marketing, or advertising).
• Strong negotiation, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously with excellent organizational skills.
• Proficiency in Microsoft Office, CRM tools, and data analysis.
• Results-oriented mindset with the ability to work under pressure and meet deadlines.