Trưởng Phòng Thu Hồi Nợ (Debt Collection Manager)

Tính chất công việc

Full-time

Vị trí/chức vụ

Trưởng Nhóm/Trưởng Phòng

Yêu cầu bằng cấp (tối thiểu)

Đại Học

Yêu cầu kinh nghiệm

5 - 7 năm

Ngày đăng tuyển

02/01/2025

Số lượng tuyển

Yêu cầu ngôn ngữ

Tiếng Anh

Ngành nghề

Kinh Doanh/Bán Hàng, Tài Chính/Ngân Hàng

Kỹ năng

Xử Lý Nợ

Địa điểm làm việc

- Gò Vấp, Hồ Chí Minh

CV của bạn có phù hợp với việc làm này?

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Mô tả công việc

Develop and execute collection strategies aligned with business goals and regulatory requirements.
Provide visionary leadership to the collection team, setting clear goals and priorities.
Manage end-to-end debt collection processes, ensuring compliance with legal and regulatory guidelines.
Oversee the development and implementation of efficient collection workflows and strategies.
Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
Set performance expectations, conduct regular performance reviews, and provide feedback.
Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
Implement data-driven insights to enhance collection strategies and outcomes.
Ensure collection practices adhere to relevant industry regulations and compliance standards.
Develop and maintain knowledge of consumer protection laws and regulations.
Collaborate with external collection agencies and partners to optimize collection efforts.
Monitor vendor performance and adherence to contractual agreements.
Work closely with other departments, including credit, legal, and risk management, to align strategies.
Collaborate on the development of new lending and debt recovery policies.

Require CV in English.
Bachelor's degree in Business, Finance, or a related field; Master's degree is a plus.
Proven experience in a leadership role within debt collection operations.
Strong understanding of debt collection regulations and consumer protection laws.
Analytical mindset with the ability to leverage data for strategic decision-making.
Excellent leadership, communication, and interpersonal skills.
Proficiency in using collection management software and tools.
Vendor management experience is preferred.
Results-oriented and capable of motivating teams to meet targets.
Commitment to ethical and compliant debt collection practices.

Salary discussed during interview;
13th month salary bonus at the end of the year;
Monthly social insurance after a 2-month probationary period as prescribed by law;
Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
There is an annual salary increase according to company policy based on the company's business results;
International working environment.

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