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Trưởng Phòng Thu Hồi Nợ (Collection Manager)

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    Tính chất công việc

    Full-time

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    Vị trí/chức vụ

    Trưởng Nhóm/Trưởng Phòng

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    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

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    Yêu cầu kinh nghiệm

    5 - 7 năm

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    Ngày đăng tuyển

    01/11/2024

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    Số lượng tuyển

    1

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    Yêu cầu ngôn ngữ

    Tiếng Anh
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    Địa điểm làm việc

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    Mô tả công việc

    • Develop and execute collection strategies aligned with business goals and regulatory requirements.
    • Provide visionary leadership to the collection team, setting clear goals and priorities.
    • Manage end-to-end debt collection processes, ensuring compliance with legal and regulatory guidelines.
    • Oversee the development and implementation of efficient collection workflows and strategies.
    • Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
    • Set performance expectations, conduct regular performance reviews, and provide feedback.
    • Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.
    • Implement data-driven insights to enhance collection strategies and outcomes.
    • Ensure collection practices adhere to relevant industry regulations and compliance standards.
    • Develop and maintain knowledge of consumer protection laws and regulations.
    • Collaborate with external collection agencies and partners to optimize collection efforts.
    • Monitor vendor performance and adherence to contractual agreements.
    • Work closely with other departments, including credit, legal, and risk management, to align strategies.
    • Collaborate on the development of new lending and debt recovery policies.

    Yêu cầu công việc

    • CV is in English.
    • Bachelor's degree in Business, Finance, or a related field; Master's degree is a plus.
    • Proven experience in a leadership role within debt collection operations.
    • Strong understanding of debt collection regulations and consumer protection laws.
    • Analytical mindset with the ability to leverage data for strategic decision-making.
    • Excellent leadership, communication, and interpersonal skills.
    • Proficiency in using collection management software and tools.
    • Vendor management experience is preferred.
    • Results-oriented and capable of motivating teams to meet targets.
    • Commitment to ethical and compliant debt collection practices.

    Quyền lợi được hưởng

    • Salary discussed during interview;
    • 13th month salary bonus at the end of the year;
    • Monthly social insurance after a 2-month probationary period as prescribed by law;
    • Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
    • There is an annual salary increase according to company policy based on the company's business results;
    • International working environment.

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