Sales Manager – Versailles Mudbath, Spa & Beach Club

The Sales Manager is responsible for developing and implementing sales strategies to maximize revenue across all business segments, including Spa, Mud Bath, Beach Club, Food & Beverage, Corporate Events, and Group Bookings. The role focuses on expanding the customer base through B2B partnerships, travel trade, hotels, corporate clients, and direct consumer sales while ensuring exceptional guest experiences.

• Develop and execute sales strategies to increase spa and beach club revenue.
• Identify new business opportunities in domestic and international markets by building and maintain relationships with: Hotel & resort, tour operators, travel agencies, airlines, wedding planners, event organisers, local businesses…
• Conduct sales presentations, site inspections, and client meetings.
• Negotiate contracts and pricing while maximizing profitability.
• Monitor sales KPIs, prepare forecasts, and report performance to management.
• Work closely with BOD to create promotional campaigns and seasonal offers.
• Coordinate with Spa, Beach Club, Events, and Operations teams to ensure excellent guest experiences.
• Manage guest relationship by resolve customer concerns promptly, build long-term client relationships and ensure high guest satisfaction and repeat business.
• Lead, coach, and motivate the sales team to achieve monthly and annual targets.

• 3–5 years of sales experience in hospitality, luxury retail, wellness, resort, or spa industries. Experience in Phu Quoc market is preferred.
• Strong negotiation, communication, and presentation skills.
• Proven ability to meet or exceed revenue targets.
• Excellent networking and relationship-building abilities.
• Fluent English; additional languages are an advantage for international resorts.

• Customer relationship management
• Hospitality and luxury service mindset