Key Account Manager (Homecare - FMCG)

Customer Strategy and Business Plan

• Spearheaded the strategic planning and flawless execution of Perfect Store KPIs, fully aligned with Unilever’s global 6Ps framework (Product, Packaging, Price, Place, Promotion, Proposition).

Develop relationship with customers

• Develops the customer strategic business plan for his/her respective customer. Work out a joint customer business plan for his/her respective customer. Lead and execute Joint Business Planning according to the standards together with the customer.
• Develop, implement and execute a Cell Approach plan in close collaboration with the customer, CSP and BU
• Collaborated closely with cross-functional teams—particularly Supply Chain and Demand Planning—to ensure robust demand forecasting, stock availability, and seamless operations along the supply continuum.
• Develop and guides implementation of customer events
• Provide clear objectives and deliverables for the field team, under responsibility of Field Operation Team

Negotiation

• Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the UL strategy on his/her customer
• Manages overall levels of Customer Investments for his customers
• Monitors Customer Performance by tracking customer contribution and market share for major categories

• 4+ years of experience in Sales (FMGC)
• Two to three roles in Customer Marketing/Trade Category Management and
• Account Management / Field Sales (when wanting to pursuit a Customer Development career)
• Customer Facing experience combined with Brand Building experience is ideal