Housekeeping Attendant - Nhân Viên Buồng Phòng

- Respond promptly to requests from guests and other departments.

- Fill cart with supplies and transport cart to assigned area.

- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

- Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold Terry.

- Clean bathrooms. Remove trash, dirty linen, and room service items.

- Check that all appliances are present in the room and in working order.

- Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings.

- Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

- Speak with others using clear and professional language.

- Support team to reach common goals. Ensure adherence to quality expectations and standards.

- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.

- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.

- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

- Stand, sit, kneel, or walk for an extended period across an entire work shift.

- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

- Perform other reasonable job duties as requested by Supervisors.

- 1 year experience with same position, basic English