Việc làm Giám Sát Bp Lễ Tân - Công Ty TNHH Savills Việt Nam - Chi Nhánh Thành Phố Hồ Chí Minh

Giám Sát Bp Lễ Tân

  • salary Mức lương: Thỏa thuận
  • date Hạn nộp: (Đã hết hạn)
  • place Địa điểm: Hồ Chí Minh
Công Ty TNHH Savills Việt Nam - Chi Nhánh Thành Phố Hồ Chí Minh
Xem thông tin công ty

Thông Tin Chung

Loại hình:
Toàn thời gian
Vị trí/chức vụ:
Trưởng Nhóm/Trưởng Phòng
Yêu cầu bằng cấp:
Trung cấp - Nghề
Ngày đăng tuyển:
25/07/2025
Yêu cầu kinh nghiệm:
Không yêu cầu
Yêu cầu giới tính:
N/A
Địa điểm làm việc:
Hồ Chí Minh
HCMC
1. HCMC

Chi Tiết Công Việc

Mô tả công việc:

  • Welcome tenants and visitors warmly; handle check-in procedures promptly, accurately, and professionally to ensure tenant satisfaction.
  • Coordinate with Housekeeping and Property Management to handle tenants' requests, issues, and feedback effectively.
  • Supervise daily lobby operations, ensuring cleanliness, hygiene, order, and service quality at all times.
  • Manage access control and ensure strict handling of access cards/keys as authorized.
  • Monitor room status and occupancy forecasts on a daily, weekly, and monthly basis.
  • Ensure tenants' profiles and sensitive data are securely maintained and updated in a timely manner.
  • Implement and ensure compliance with approved pricing and company policies.
  • Prepare and submit required reports on time; handle both periodic and ad-hoc reporting.
  • Handle guest/tenants complaints within authority and document them in the daily logbook.
  • Conduct shift briefings and regular team meetings to ensure consistency in service and operations.
  • Prepare and manage duty rosters to ensure adequate staffing levels.
  • Monitor and evaluate staff performance, propose improvements, and identify training needs.
  • Participate in recruitment, onboarding, and hands-on training for new FO staff.
  • Ensure department compliance with SOPs, safety, and service standards.
  • Support purchasing requests related to Front Office and coordinate with other departments as needed.

Yêu cầu công việc:

  • From College degree in Hospitality Management, Business Administration, or related fields.
  • Minimum 2–3 years of experience in Front Office or customer service, with at least 1 year in a supervisory role.
  • Experience working in residential properties, serviced apartments, or hotels is preferred.
  • Good English communication skills (both verbal and written) are required.Additional language(s) is a plus.
  • Solid knowledge of front office operations and property management procedures.
  • Proficient in MS Office (Word, Excel, Outlook);
  • Understanding of local regulations related to tenant registration, visitor policies, and security.
  • Strong interpersonal and customer service skills.
  • Excellent problem-solving and complaint-handling ability.
  • Good organizational and multitasking skills.
  • Detail-oriented with a proactive mindset.
  • Ability to lead, motivate, and coordinate a small team.
  • High level of integrity, responsibility, and professionalism.

Quyền lợi được hưởng:

  • 13th-month salary
  • Review 6-month KPI bonus (on business results)
  • Compulsory SHUI upon full gross salary
  • Additional health insurance
  • Gifts on special holidays & occasions: birthday, New years, Mid-Autumn...
  • Uniform, free parking
  • Outing trip
  • Annual health check
  • Clear growth and promoted opportunities

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