Front Desk Agent

POSITION SUMMARY

Represent the hotel to the guests throughout all stages of their stay.

Determinate a guest's reservation status and identify how long the guest will stay. Help guests complete registration cards and then assign rooms, accommodating special requests whenever possible.

Verify the guest's method of payment and follow established credit-checking procedures.

Coordinate with related departments to respond to customers’ expectation.

Create good impression to customers during their stay and encourage them to come back.

CAPACITY REQUIRED FOR POSITION

Education: College graduate or equivalent. Fluency in speaking, reading, writing and listening in English.

Further requirement: Good attitude, organizational skills, team work, shift work and adaptability to the change, previous hotel-related experience is an advantage.

I have read, received a copy and fully understood the above tasks and will responsibly perform the duties and duties assigned.

- Mức lương thỏa thuận theo năng lực

- Hỗ trợ ăn trưa, các khoản phụ cấp và các chế độ phúc lợi khác theo quy định của khách sạn.

- Được cung cấp đầy đủ trang thiết bị làm việc

- Môi trường làm việc chuyên nghiệp, thân thiện và đoàn kết, có nhiều cơ hội phát huy năng lực bản thân.