Executive – Customer Services

Thông Tin Chung

Loại hình:

Toàn thời gian

Vị trí/chức vụ:

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp:

Trung cấp - Nghề

Ngày đăng tuyển:

07/10/2025

Yêu cầu kinh nghiệm:

Trên 1 năm

Yêu cầu giới tính:

N/A

Địa điểm làm việc:

Đà Nẵng

Đà Nẵng

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Assist in conducting market research and segmentation to identify new prospects/ markets/ sectors for business development.
Set up prospective customers and gather intelligence on relevant information.
Discuss rates/ pricing quotes with customers while emphasizing EFL’s customer service levels and operational capabilities
Build and maintain professional relationships with existing customers.
Review, monitor and ensure consistent business volumes from key accounts/ customers at the branch.
Assist in exploring opportunities to service new trade lanes and cross sell appropriate EFL products/ services (e.g., Customs Brokerage, Air/ Sea Exports).
Assist in resolving all customer complaints and operational issues; Escalate issues with concerned Product teams as required.
And other tasks from the board of management

Female
One year of experience.
Skill: Communication skills, Knowledge of freight forwarding operations: air, sea, INCOTERMS.
Problem solving / troubleshooting skills: able to respond to delays, customs issues, damage, or unexpected problems.
Ability to work under pressure; meet tight deadlines. Prioritize multiple tasks.

Social insurance, Bao Viet Insurance, unemployment insurance according to Labor Laws
Friendly working environment
The right salary and allowance, bonus offer to the right capacity and experience candidate
13th salary payment
12 annual leave days
Salary: upon capacity.

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