E-Merchandise Team Lead

Reporting to the E-Merchandise Manager you will be responsible for :

Leadership & Team Management

• Lead and mentor the e-merchandising team, fostering a collaborative environment.
• Develop and implement account management strategies and business plans to grow assigned group of 10-15 group brands.
• Encourage innovative thinking and the sharing of best practices to drive continuous improvement within the team.
• Facilitate team meetings and brainstorming sessions to ensure alignment on goals and strategies.

E-Merchandising Strategy

• Develop and implement strategies for product assortment, placement, and promotions to optimize online sales and enhance customer experience.
• Analyze market trends and customer behavior to inform merchandising decisions.

Content/Concept Management

• Oversee the creation and management of compelling product descriptions, images, and other content to enhance product visibility and appeal.
• Ensure that all product listings are accurate, up-to-date, and optimized for search engines.

Collaboration

• Work closely with Service Management Team to report activities and participate in periodic business reviews.
• Build strong relationship with brands & accounts as valued partner to drive Ecommerce growth sustainably.

Performance Analysis

• Determine performance metrics and deliver comprehensive trend knowledge & industry insight to drive group brand performance in terms of traffic, service revenue, shopper experiences, E-Commerce share, ranking of brand within platform, brand penetration in E-Commerce and year-over-year growth.
• Prepare regular reports and presentations on merchandising performance for stakeholders.