Customer Support - Đống Đa, Hà Nội - Id 26766

- Together with company internal personnel to build and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty and total customer satisfaction by:
- Responding to daily requests from existing customers, such as quotation, part registration, customer forecast and order processing, delivery schedule, payment, quality claims, sample support, agreement, material declaration, product change/ termination, etc. using company systems.
- Conducting customer demand update/ analysis and keep up with market trend/technology.
- Increasing company share based on customer expectation/ requests.
- Periodically reporting to leader and manager.
- Other tasks will be asked by managers if needed.

- Graduated from University
- English: At least Strong Intermediate level (Prefer Toeic 700+ or Ielts 5.5 +)
- Having at least 1-2 years as Sales Staff, Sales Support, Customer Support B2B in manufacturing or trading companies.
- Good at Microsoft office, especially Outlook, Excel.
- Mature, pleasant interpersonal and communication skills with ability to persuade and influence others.
- Having a good logical thinking and systematic sense.
- Willing to work a flexible schedule with a growth mindset and occasional short oversea business travel when required.