Customer Relationship Management Officer

*** Job Responsibilities:

- Customer Service, Customer order/forecast and shipment handling

- Follow up customer's request and timely response

- Data entry and maintenance, reports handling accurately and timely

- Demand and forecast analysis and reporting

- Good in communication and team work

- Fluent English speaking and writing

- Good in Excel and computing processing, data entry and reporting

- Self discipline and can work under pressure

- Follow up customer's request and timely response

*** Job Requirement

- Graduated from college or higher

- Writing & speaking fluent English is preferred;

- Have knowledge in handling shipping documents

- Strong in problem solving

- Proactive working attitude, mature, independent, details-oriented and self-motivated

- Excellent customer service skills, interpersonal and negotiation skills

- Good time management skills and PC literacy on Microsoft Office applications and order process system