Commercial Operation Executive

• Department: Commercial Operations – SEA Expansion
• Reports To: Export BBP Manager
• Working Location: Ho Chi Minh City, Vietnam
• Contract Type: 3rd Party Contract

A. KEY CONTACTS

• Internal: SEA Commercial, PPM, Supply & Logistics, EXIM, Connect, BCC Team China, OTC Teams (EU/China/Vietnam), Legal
• External: SEA Distributors

B. KEY ACCOUNTABILITIES

• Maintain a highly structured and proactive approach to managing multiple workstreams and deadlines
• Work closely with the OTC team to ensure timely collection of Accounts Receivable (AR); proactively flag AR risks to support LE management and shipment planning
• Ensure accurate setup of customer/product data in internal systems across all entities
• Manage, follow up, and resolve issues related to returnable packaging reconciliation with customers, Supply, and Export teams
• Resolve Statement of Account (SOA) discrepancies with SEA customers and relevant OTC teams
• Coordinate with PPM and Markets to manage and process accruals and reimbursements accurately and on time
• Support legal documentation processes, including contract signing, amendments, and compliance follow-up with Markets and Legal
• Perform administrative duties and other tasks as assigned by the line manager
• Support the sample sending process: raise requests to ABI’s vendor, complete required documents, and update booking status to Markets

C. BACKGROUND REQUIREMENTS

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field

Experience:

• 1–2 years of experience in Accounts Receivable, Order-to-Cash, or a related finance/administrative role
• International exposure through at least 1 year of study/work abroad or 2+ years in a multinational role involving regular communication with international stakeholders.
• Basic understanding of customer data management, reconciliations, and accrual processes
• Some experience collaborating with cross-functional teams
• Fresh graduates with strong internships in finance or operations are also encouraged to apply

Technical Competencies:

• Fluent in English, both written and verbal
• Strong communication skills – able to simplify complex concepts both verbally and in writing
• Highly structured, proactive, and detail-oriented, with excellent organizational and time management skills
• Comfortable working under pressure in a fast-paced environment
• Skilled at cross-functional collaboration in a multinational setting
• Customer-focused with strong problem-solving skills; proactive and eager to learn
• Experience with SAP and Microsoft Office Suite (Excel, Word, PowerPoint)