Chuyên Viên Thời Khóa Biểu - Scheduling Officer

Scheduling & Coordination

• Create, update and manage weekly teaching schedules for full-time and part-time teachers.
• Arrange substitute teachers when needed and coordinate with centers for scheduling changes.
• Schedule placement tests and ensure appropriate teacher assignment.
• Maintain real-time tracking of teacher availability, class needs and schedule adjustments.
  
  

Data & Reporting

• Update and verify teaching hours records daily/weekly.
• Coordinate with HR to ensure accurate monthly timesheets for academic staff.
• Maintain databases related to teacher schedules, availability, and classroom usage.

Collaboration & Communication

• Work closely with center teams to collect scheduling requirements and resolve conflicts.
• Communicate schedule updates clearly and promptly to teachers and relevant departments.
• Support academic teams in optimizing schedules for operational efficiency.

Process Improvement

• Follow and help refine scheduling procedures to improve accuracy and efficiency.

Support development of standardized scheduling templates, tools and tracking systems

Qualifications

• College/University graduate or equivalent
• Ability to work in high pressure environment
• Detailed oriented, well organized and able to take a strategic approach to scheduling

Skills/Experience

• Good communication and interpersonal skills
• Experience as a scheduler in an educational environment desirable
• Experienced with MS Office, G-suite (Gmail, G-Drive, G-apps)

Able to communicate in English to at least B1 level/IELTS 6.0 or equivalent