Visual Commercial Supervisor - Trưởng Nhóm Trưng Bày

Product/Commercial/Visual Management

• Ensure shop floor layout and new lines follow company guidelines.
• Implement and communicate merchandising standards to improve sales and customer satisfaction.
• Style mannequins and displays daily, maintaining visual standards.
• Train team on visual execution standards.
• Analyze sales reports to identify priorities and adapt visual merchandising accordingly.
• Collect feedback from store management and adjust visual proposals.

Shop-floor & Sales Management

• Motivate the sales team to increase sales and efficiency.
• Meet/exceed daily and monthly sales targets.
• Communicate daily with management on personnel and product updates.
• Maintain store standards throughout the day and at closing.

Customer Service

• Offer high-level customer service and support action plans.
• Address customer issues and escalate to senior management if necessary.
• Reinforce the company return policy and support product knowledge.

Health & Safety

• Maintain housekeeping standards and communicate incidents to senior management.
• Ensure safe work practices and awareness of potential risks for employees and customers.