Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Ngày đăng tuyển
15/05/2024
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Dưới 1 năm
Yêu cầu giới tính
N/A
Địa điểm làm việc
⇒ Etown building, 364 Cong Hoa, Ward 13, Tan Binh District, HCMC
Việc làm Hồ Chí Minh Việc làm Quận Tân Bình– Administer staff allocations manages requests, manages incidents, monitors the life cycle of allocations assigned to the Asset Management team, in compliance in short deadline (based on Service Level Agreements).
– Follow up and handle service tickets and complete the ticket with order justification information.
– Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems.
– Collect the employee’s information required for allocations delivery.
– Keep IT asset repository up to date in the dedicated tools.
– Monitor equipment life cycle and ensure the traceability of movements in accordance with the processes established by the group.
– Check and validate the compliance of certain requests with the equipment rules in force.
– Maintain reports/dashboard updated.
– Ensure a continuous update of knowledge bases.
Attention: This position is not for those who major in IT domain.
– At least 1-year working experience with customer-oriented mindset. New graduates/ freshers with customer-orientated mindset are welcome.
– Professional proficiency in French (writing and speaking) is mandatory.
– Proficiency in English is a plus.
– It is a plus if you have experiences in one of below skills:
Must-have Skills
– Be authentic, awesome, and willing to step out of your comfort zone continuously.
– Being open-minded, able to see the logic of things, to reason/justify logically.
– Can-do attitude.
– Sense of communication.
– Sense of Customer Support/ Service.
– Task organization/Autonomy in prioritizing activities
– Responsibility and autonomy.
– Be a team player.
– IT know-how and critical thinking.
– Willing to experiment new products/releases.
Professional, Open-minded and Creative Environment:
– International, friendly, proactive, supportive workplace.
– Great teamwork with Agile mindset.
– Respect different perspectives.
– Strong sharing culture to improve individual development.
Individual Development
– Career and personal development plan for individual.
– Extensive training and in-depth knowledge sharing sessions.
– Online internal learning hub with various categories in Software skill, soft skills, language skill.
– Be oriented and empowered for individual, team and organization goals.
Special Care for Employee
– Work from home 2 days/ week.
– Dell laptop and external monitor for your work.
– 100% salary on probationary period.
– Up to 2-month performance bonus.
– 15 annual leave days + 6 sick leave days (plus 1 annual leave day for 3-year working).
– Annual health check-up and premium health insurance for employee.
– Various attractive teambuilding activities and company trip.
– Sport, personal activities sponsor.
364 Cộng Hòa, Phường 13, Tân Bình, Hồ Chí Minh
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Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi
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