SOC Analyst - Tier 2

We are looking for a Level 2 SOC Analyst to join our Cyber Security Operations Center (SOC) team in Ho Chi Minh City. This role is ideal for professionals who have a strong educational background in cybersecurity and hands-on experience in SOC monitoring and incident response. You will be responsible for real-time monitoring, detecting, and responding to security threats impacting our clients' infrastructure.

• Monitor clients' IT systems in real-time to detect unusual activities or potential security breaches.
• Assess incoming alerts to determine priority and validity, reducing false positives.
• Collect logs, evidence, and supporting information to support escalation to higher-level analysts when needed.
• Handle lower-tier security incidents, following established protocols and procedures.
• Operate and oversee security platforms such as SIEM and threat detection tools.
• Compile daily, weekly, and incident-based reports for both internal teams and clients.
• Work closely with cybersecurity engineers and senior analysts to continuously improve threat detection capabilities.

• Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field.
• Experience: Minimum 1 year of working experience as a SOC Analyst Level 1 or in a similar cybersecurity monitoring role.
• Solid knowledge of IT infrastructure, networking concepts, and security fundamentals.
• Experience working with security tools such as SIEM (e.g., Wazuh, SentinelOne), firewalls (e.g., Fortigate), IDS/IPS (e.g., Snort).
• Comfortable working with both Windows and Linux environments.
• Familiarity with scripting languages such as Python, Bash, or PowerShell is a plus.
• Experience or knowledge in using penetration testing tools (e.g., Burp Suite, Nmap, Metasploit) is a plus.
• Excellent analytical, communication, and documentation skills.
• Good command of English for communication with global teams and clients.
• Work Hours: Rotational 24/7 shift environment (Initially day shift only – 8 hours/day. OT paid per Labor Law)