Sales & Marketing Staff (Intermediate English) ~ 17 - 20 Mill VND [26132 - Ba Dinh, Hanoi]

1. Sales Administration & Documentation
- Cooperate with Operation Team, manage all sales-related paperwork including contracts/payment with vendors, customers' request letter, customers' contracts, handover minutes, etc.
- Ensure timely and accurate data entry of customer information and transaction status into internal systems.
- Maintain and update sales tracking reports and dashboards.
- Data and document management. Arranging the data and documents into appropriate folders.
2. Coordination with Team & Partners
- Provide administrative support to the Sales and Marketing departments during product launches, events, and campaigns
- Coordinate the preparation of marketing kits, presentation materials, and brochures as needed
- Support the team in scheduling appointments, customer meetings, and site visits
- Coordinate with partners to keep track and categorize the customers' requests/issues
- Preparation of the sales permit: PIC to contact with VHM team for sales permit, preparing sales permit application, collaborating with Construction team and Design team to finish D&E documents, working with VHM team for timely preparation, seeking signature, preparing paperwork (hard copies, authorization) to send to VHM team. In charge of the information publication on government website for project
3. Payment & Contract Follow-up
- Coordinate with partners and the Accounting Team to check the monthly SCA Fee and report to the Team Leader if there are any issues during the checking period.
- Support contract preparation (including legal review) and signing process with partners/vendors.
- (Vu Yen only) Prepare the payment requests for any payments that are related to the Sales & Marketing Team and collaborate with the Accounting Team to make sure the payment process is implemented
4. After-sales support
- Handle customer requests post-sale, such as updating information, processing handover documents, and managing - Seek Senior Managers' approval (if needed) for the partners or customers' requests.
- Follow up on the implementation of contractual commitments (e.g. gifts, promotions, completion dates).
- Assist in organizing handover ceremonies or customer care programs as needed.
- Collaborate with Marketing Team and Mock-up Houses Receptionist to manage daily operation.

* Working time: 8 am - 5 pm Mon - Fri

- Bachelor's degree in Business Administration, Real Estate, or a related field.
- More than 2 years of working experience in the same position of residential real estate investment and development.
- Good in English (writing and speaking) (Intermediate Level)
- Having experience working in a Japanese Company (Especially in Real Estate is a plus)
- No job hopper
- Strong skill in excel, word, and power point presentation.
- Experience with CRM systems is a plus.