Sales Executive / Account Manager (Furniture)

The Sales Executive/Account Manager is responsible for developing and executing sales strategies, acquiring new customers, growing relationships with existing clients, and achieving company sales targets.

Key Responsibilities

1. Develop and execute sales strategies to achieve company targets.
2. Conduct cold calls and generate leads to build a robust sales pipeline.
3. Maintain and grow relationships with new and existing clients.
4. Understand customer needs and provide tailored solutions.
5. Report on sales activities and progress for senior management.
6. Continuously improve sales processes and strategies.

Hard skills:

1. Sales Process Proficiency: Expertise in managing every stage of the sales cycle, from lead generation to closing deals.
2. Sales Forecasting: Ability to predict future sales based on data and market trends to set realistic targets and strategies.
3. Pricing Strategy: Skill in developing pricing models that maximize revenue and maintain competitiveness.
4. Workflow Management: Proficiency in assigning tasks and optimizing team workflows for maximum efficiency.
5. Sales Process Management: Capability to oversee, analyze, and improve the sales process for better results.
6. Lead Generation and Qualification: Expertise in identifying potential customers and determining their suitability for our products/services.
7. Sales Pipeline Management: Skill in monitoring and optimizing the flow of leads through the sales pipeline to increase conversion rates.
8. Sales Training and Coaching: Ability to develop and deliver effective sales training programs and provide ongoing coaching to the sales team.
9. Project Prioritization: Skill in identifying and focusing on high-priority sales initiatives to achieve strategic goals.
10. Customer Retention: Expertise in creating and implementing strategies to retain clients and build long-term, profitable relationships.
11. Customer Segmentation: Proficiency in categorizing customers based on their characteristics and needs to tailor sales approaches and marketing efforts.
12. CRM Management: Expertise in using CRM software to manage customer interactions, track sales activities, and streamline sales processes.

Soft skills:

1. Organizational Excellence: High-level organizational skills to manage multiple tasks simultaneously and ensure none are overlooked.
2. Proactive Approach: A self-starter who takes ownership of tasks, follows through, and ensures timely completion.
3. Clear Communication: Ability to tailor communication styles to different departments and clients, ensuring requests are well understood and acted upon.
4. Customer Focus: Ensures customer satisfaction by addressing concerns, maintaining transparency, and following up diligently.
5. Logical Thinking: Ability to logically structure information and identify the best solutions to meet client and team needs.