Sales & Customer Assistant Intern

Location: Nhieu Loc Ward (formerly D3), Ho Chi Minh City, Vietnam

Employment Type: 3-month internship, On-site

Working Time: 3:00 PM – 11:00 PM, Monday - Friday

About Us

MA Hospitality Group is a premier Luxury Travel & Lifestyle Management company specializing in exclusive experiences and events at the world's most luxurious destinations. With expertise in organizing corporate events, private celebrations, and nightlife experiences, we ensure unforgettable moments for our clients. Our services include reliable membership perks, table booking, and access to the most exclusive restaurants, bars, and clubs. Known for hosting luxurious events, we aim to leave lasting impressions and foster long-term relationships with our clients.

The Role

We are looking for a proactive and detail-oriented Sales & Customer Support Intern to support our Sales Leaders and Customer Service team in daily operations. This role focuses mainly on client support, booking coordination, communication handling, and administrative assistance.

The ideal candidate is organized, responsive, and eager to learn in a fast-paced international environment within the sports, entertainment & hospitality industry.

• Support booking coordination, confirmation processes, and payment follow-ups
• Assist Sales Leaders and Customer Service team with daily operational tasks
• Search and build relationship with international suppliers and partners across Europe
• Lead generation involves identifying, reaching out to, and qualifying potential clients to create new business opportunities and support the sales pipeline.
• Support issue resolution and communicate effectively with internal teams to ensure smooth client experiences
• Assist in prepasring proposals, quotations, and client documents
• Maintain accurate records and administrative documentation

Qualifications

• Currently pursuing or have completed a Bachelor’s degree in Business, Hospitality, Marketing, or related fields
• Fluency in English is essential; additional languages are a plus
• Strong organizational and multitasking abilities
• Attention to detail and a proactive working attitude
• Prior internship or customer service experience is a plus
• Background in hospitality, travel, or luxury services is an advantage