[Remote] Teen Mentor/Gia sư Mentor (Cố vấn tâm lý 1:1)

A LETTER TO FUTURE EDUCATORS OF HAPPINESS

Dear our beloved future educators,

Do you want to be a part of a global start up?

At TeenCare, we believe education is the most powerful tool to build a happier, more equal society. TeenCare is part of The Bright Family, an education group headquartered in Singapore, sharing the same vision of shaping progressive education across the world.

Our mission? To empower over 100,000+ young people and parents with confidence, knowledge, and compassion.

TeenCare is the name behind the Rise and Shine Box—self-learning toolkit for sexual education—and a series of transformative programs like TeenUp Course, Summer Camp, SOHE Book Set, and our groundbreaking CSE Curriculum, now taught in public schools nationwide.

We’re not just creating educational products—we’re building a movement. And now, we’re inviting passionate, purpose-driven educators to join our mission of universalizing life skills and sexual education for every child.

Your Mission

As a Mentor, you‘ll become a trusted companion in a young person‘s journey through adolescence.

Your core role is to guide teenagers through personalized 1:1 sessions, helping them build emotional intelligence, life skills, confidence, and healthy decision-making. Alongside this, you‘ll partner with parents, giving them meaningful insights so they can better understand, support, and grow alongside their children.

Together, we help build stronger individuals, stronger families, and ultimately, a healthier society.

What You‘ll Do

Learn. Grow. Inspire.

• Take part in weekly professional development and mentoring workshops.
• Keep learning through TeenCare‘s internal learning platform.
• Sharpen your coaching, communication, and leadership skills through ongoing practice and feedback.

Mentor Teenagers

• Lead weekly or monthly 1:1 mentoring sessions using TeenCare‘s curriculum.
• Help students navigate challenges, strengthen emotional wellbeing, build life skills, and unlock their potential.
• Build trusted, long-term relationships that inspire confidence and growth.

Partner with Parents

• Share students‘ progress and meaningful observations with parents.
• Accompany parents in understanding their children‘s development and encourage positive communication at home.
• Maintain thoughtful, supportive communication via email and messaging as needed.

Collaborate as One Team

• Track student progress and submit mentoring reports.
• Work closely with the TeenCare team to keep improving the learning experience.
• Commit to accompanying each learner through a 3–12 month journey — building lasting impact, not one-off interactions.

At TeenCare, we don‘t simply teach. We mentor. We listen. We empower young people to thrive — and help families grow together.

Key Performance Indicators (KPIs)

Working Commitment

• An average of 15 hours/week (flexible schedule).
• Conduct 30-minute mentoring sessions with students and parents during:
  • Monday – Friday: 5:00 PM – 9:00 PM
  • Saturday & Sunday: 9:00 AM – 11:00 AM, and 2:00 PM – 9:00 PM
• Additional sessions may be required depending on each family‘s needs.
• Commit to accompanying students on their 3–12 month development journey, ensuring consistent impact over time.
• Fully remote.

Performance Metrics

Attendance Rate
Maintain a sustainable student attendance rate of 85% or higher.

Learning Outcomes
At least 70% of assigned students show measurable improvement in learning, wellbeing, or personal development.

Parent & Student Satisfaction (CSAT)

• Average CSAT score of 4.6/5 or higher.
• All concerns and negative feedback addressed promptly.

• Ideal Candidate

  We‘re looking for people who:

  • Are passionate about education and committed to helping both teenagers and parents thrive.
  • Enjoy building long-term, trust-based relationships with families.
  • Believe in lifelong learning and continuous self-improvement.
  • Show strong ownership, responsibility, empathy, and professionalism.
  • Are eager to grow into world-class mentors through continuous learning and practice.
  • Communicate confidently with both teenagers and adults.

  Preferred Qualifications

  • Bachelor‘s degree from universities such as University of Social Sciences and Humanities, University of Education, University of Languages and International Studies, Diplomatic Academy, Foreign Trade University, or equivalent institutions.
  • A record of academic excellence (specialized high schools, academic competitions, or overseas education experience is a plus).
  • Strong English listening skills — IELTS 6.0+ or equivalent.