Loại hình
Full-time
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Không yêu cầu
Ngày đăng tuyển
11/03/2025
Yêu cầu giới tính
N/A
Địa điểm làm việc
- Hà Nội
Đang phân tích CV...
Safety and Security
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Maintain awareness of undesirable persons on property premises.
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Protect the privacy and security of guests and coworkers.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
Communication
- Speak to guests and co-workers using clear, appropriate and professional language.
- Talk with and listen to other employees to effectively exchange information.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
- Provide assistance to coworkers, ensuring they understand their tasks.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.
Physical Tasks
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work-related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
General Procurement
- Conduct inventory audits to determine inventory levels and needs.
- Lock and unlock secure merchandise storage areas.
- Notify manager/supervisor of low stock levels in a timely manner.
- Work with suppliers to resolve discrepancies between invoices and actual received merchandise, and report to manager/supervisor as necessary.
- Verify and track received inventory and complete inventory reports and logs.
- Order packaging, raw materials, and supplies as needed.
- Reconcile shipping invoices and receiving reports to ensure count accuracy.
- Complete requisition forms for inventory and supplies.
- Use technology to send, receive, and print out product requisitions.
- Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.
- Troubleshoot vendor delivery issues.
- Oversee return process by verifying counts, shipping addresses, labels, etc.
Finance
- Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
- Post invoices using computer programs.
- Calculate figures for food inventories, orders, and costs.
General Food - Stocking/Receiving
- Refuse acceptance of damaged, unacceptable, or incorrect items, track refusal of items, and communicate to appropriate management.
- Adhere to food safety and handling policies and procedures, such as First In-First Out (FIFO) and Cold Chain compliance, across all food-related departments or areas.
- Reduce workplace hazards in storeroom by following safe handling and storage policies and procedures.
- Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
- Monitor PAR levels for all food items to ensure proper levels.
- Date, label, and rotate all items according to company standards.
- Identify and remove merchandise that is outdated, distressed, or unacceptable in appearance to ensure quality and freshness.
PREFERRED QUALIFICATIONS
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None
• 05 working days
02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late-night shift
Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Take care culture
• Baby born gift
Birthday gift
Marriage allowance
Bereavement allowance
• Annual health check
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world
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