Market to Cash Lead - SAP Project

Person Profile

Is the Subject Matter Expert (SME) in their defined workstream area. As such they are the lead representative from the function and will represent that team in all workshops and project interactions

Role Scope

Works together with the DBB Project Process Lead for their workstream, following the transition methodology, to ensure the implementation of the Global Template and changes to ways of working.

Represents their workstream in workshops, discussions, testing and associated activities to ensure that there is a clear understanding of the business transformation required in their respective function.

Line Management Activities

Reports to the OpCo Transition Manager.

No direct reports, but requires a good working knowledge of the function which they represent and fully respected and supported by the OpCo Functional Leader.

Key Roles & Responsibilities

Understands the “As Is” functional / workstream operations and able to gather process information from the Key Users to be able to derive the gaps towards the new DBB “To Be” end state.

Responsible for developing process flow charts and methods of resolving process gaps, whilst identifying and reporting any data requirements or data conversions.

Co-responsible with the DBB Project Process Lead for coordinating and facilitating key user meetings, system configuration, testing, process documentation preparation and training activities.

Empowered to take decisions for their workstream domain and user community.

Plays a key role throughout the project, using their knowledge through the design, build, testing, deployment and stabilization phases.

Actively promotes the transformation and able to support their function through the change.

Generic Skills & Experience – Required for all 5 Process Lead Roles

The “What”

Work experience of 5-8 years.

Demonstrated experience in their nominated workstream area.

Able to think and operate with an end-to-end orientation, combining both analytical and conceptual thinking.

Understanding of how the systems and processes in their area operate through the current ERP and business platforms.

Experience with SAP would be a useful advantage.

Project experience an advantage but not essential.

The “How”

A good communicator with a clear understanding of how the business operates.

A team player, who works collaboratively and delivers through others, whilst being comfortable to escalate issues where required.

A proactive champion for change who will garner support of the local team to engage them in the functional / workstream changes.

Dedicated Skills & Experience – Workstream Specific

Market to Cash

Likely to be based in either a Commercial or Finance role.

Finance experience would be in the areas of credit risk management, invoicing, customer payments and Order to Cash processes.

Commercial experience would be in sales management, pricing and discounts, collections and dispute management and resolution.