[Hcm] Technical Support - It Field (Business Của Tập Đoàn)

Tính chất công việc

Full-time

Vị trí/chức vụ

Nhân viên/Chuyên viên

Yêu cầu bằng cấp (tối thiểu)

Đại Học

Yêu cầu kinh nghiệm

Không yêu cầu

Ngày đăng tuyển

01/09/2024

Yêu cầu giới tính

N/A

Ngành nghề

IT Phần Cứng , Chăm Sóc Khách Hàng

Kĩ năng

IT Support , Chăm Sóc Khách Hàng

Địa điểm làm việc

- Tầng 12, toà nhà LIM II, 62A, CMT8, Q3, TP.HCM

Mô tả công việc

Monitor and troubleshoot production issues for various systems and applications
Collaborate with cross-functional teams to identify and resolve production issues
Perform root cause analysis and provide solutions to prevent future issues
Create and maintain documentation related to production issues and resolutions
Implement and maintain processes and procedures to improve production support
Provide daily, weekly, and monthly reports on system performance and issue status
Coordinate with development teams to ensure proper deployment and release of software updates
Participate in on-call rotation and respond to production issues after business hours

BENEFITS

KINH NGHIỆM

Bachelor's degree in Computer Science or related field
2-4 years of experience in Production Support or related role
Strong technical skills in Java, SQL, UNIX, and scripting languages
Ability to troubleshoot and resolve complex production issues efficiently
Excellent problem-solving and analytical skills
Effective communication skills to collaborate with cross-functional teams effectively
Willingness to participate in on-call rotation
Fluent in speaking and reading English

APPLICATION

If you are interested, please leave your information by clicking the "Apply" button below.
Contact information: (84-8) 3920 2555 - Press: 111 - Ms. Dung

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