Executive, Client Management (Trade Marketing)

Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients.

Key Responsibilities:

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

• Conduct business analysis to understand market situation and clients' requirements to support development of business plans.

• Prepare documents on business integration, including processes and system setups.

• Prepare report and track the accuracy of clients' profit and loss.

• Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development.

• Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely.

• Prepare relevant documents for business communications and business review meetings.

• Coordinate and communicate all planned activities to all operational departments and Business Units.

• Bachelor's in Business Administration / Sales & Marketing or related major

• Minimum 2 years of experience in FMCG, especially in sales/customer account management

• Working knowledge of Customer Marketing

• Good communication & planning skills

• Good command of English

• Strong analytical background and knowledge of statistical analysis methods

• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.

• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, and PowerPoint)