Education Program Management

We are looking for a dynamic Education Program Manager to lead and coordinate impactful educational and innovation-focused programs, especially those with international partners and participants. You will oversee full-cycle program execution — from planning and partnership coordination to learner experience, event operations, and post-program evaluation.

RESPONSIBILITIES:

1. Program Management & Operations:

• Develop and implement detailed work plans for education/training programs (timeline, budget, resource allocation, curriculum).
• Coordinate with internal teams, mentors, trainers, speakers, and service vendors.
• Manage project documentation, logistics, and continuous improvement processes.

2. International Projects & Partner Coordination:

• Work closely with global partners, universities, accelerators, embassies, NGOs to co-deliver programs across borders.
• Communicate with international mentors, speakers, and stakeholders to align expectations and deliverables.
• Support program participants and guests from other countries in logistics and cultural adaptation when needed.

3. Event Execution (online & offline):

• Organize and manage key events (orientation, workshops, conferences, graduation, demo days, etc.).
• Work with vendors, venues, technical support teams, and ensure smooth operations.

4. Learner Experience & Community Engagement:

• Oversee participant onboarding, attendance, communication, and support.
• Ensure high levels of engagement, satisfaction, and feedback collection.
• Build a sense of community among learners and alumni.

5. Monitoring, Reporting & Improvement:

• Track KPIs, budgets, and program progress.
• Prepare program reports and documentation.
• Propose improvements based on participant feedback and performance metrics.

• 3+ years of experience in managing education, training, startup, or innovation-related programs/projects.
• Strong organizational and multitasking skills; able to manage multiple programs at once.
• Excellent communication and stakeholder coordination skills (in both Vietnamese and English).
• Proficiency in using project management tools (e.g. Trello, Notion, Google Workspace).
• Able to work independently, take initiative, and solve problems in fast-paced environments