Customer Service (English Speaking) - Hcm

- Greet and welcome guests

- Do the guidance and registration for guests entering building

- Answer, screen, and forward incoming phone calls

- Maintain the reception area tidily and presentably, with all necessary stationery and material (e.g., pens, forms, and brochures)

- Oversee main lobby to ensure the cleanliness and facilities/equipment are in order and in good condition

- Provide basic and accurate information in-person and via phone/email

- Receive, sort, and distribute daily mail/deliveries

- Record, report and follow up feedbacks from tenants with the relevant departments

- Maintain office security by following safety procedures and controlling access the reception counter (monitor logbook)

- Set access for tenants’ card upon the Building Management’s approval

- Perform other assignments as requested by superiors

- Good at English

- Microsoft Office Suite.